jiliaap — Data Protection

Privacy Policy — Your Data Is Completely Safe at jiliaap

Your personal information is a trust we hold sacred. Learn how jiliaap protects your privacy — fully explained on this page.

Last updated: June 2026

Privacy Policy at a Glance

Jiliaap takes your privacy seriously. The table below provides a quick summary of the key points.

SubjectJiliaap's Location
Data SalesNo — never sold to third parties
Encryption256-bit SSL active on all transactions
Data RetentionFor the duration of active account + 5 years
CookiesYes, but can be managed through settings
Third-Party SharingFor payment processing and legal compliance only
Data Deletion RequestCan be done via Support

01. Introduction

Jiliaap ("we", "us") outlines in this Privacy Policy what information we collect when you use our website jiliaap.net or mobile app, how we use it, and how we keep it secure.

We believe your personal data belongs to you. We are its custodians, not its owners. That is why jiliaap always follows a minimum-necessary principle when it comes to using your information.

Please Note: By using jiliaap.net, you agree to this Privacy Policy. If you have any questions, please reach out to our Help Center.

This policy is aligned with applicable data protection laws in Bangladesh and international standards. We review and update this policy at least once a year.

02. What Information We Collect

Jiliaap only collects information that is genuinely necessary to provide our services. We never ask for data we don't need.

Personal information (provided directly by you):

  • Full name and date of birth
  • Mobile number & email address (if applicable)
  • Payment details — Mobile Pay/Nagad/Rocket number (full card numbers are never stored)
  • National ID Number (used during verification)
  • Selfie or ID photo (for KYC verification)

Automatically Collected Information:

  • IP Address & Device Type
  • Browser & Operating System Information
  • Activity logs on the platform (login times, bet history, transactions)
  • Location data (country and city level only)
  • Cookies & Session Data

03. How Information Is Collected

Jiliaap collects information through several methods. You have the right to know about each of them.

  • Registration Form: You provide information directly when creating an account.
  • KYC Verification: Upload documents to verify your identity.
  • Transaction activity: A record of every deposit, withdrawal, and bet.
  • Cookies & Tracking: Automatically collected while using the website and app.
  • Support Contact: What you share via live chat or over the phone.
  • Third Parties: Transaction confirmation from the payment gateway.
We never collect your data without your consent. By agreeing to the Privacy Policy during registration, you are approving these practices.

04. How We Use Your Information

Below is a clear breakdown of the specific purposes for which jiliaap uses your data:

  • Account Management: For login, security verification, and personalization.
  • Payment Processing: Processing deposits and withdrawals successfully.
  • Fraud Prevention: Detecting and preventing suspicious activity.
  • Customer Support: Providing accurate answers to your complaints and queries.
  • Legal Compliance: Meeting the requirements of regulatory authorities.
  • Service Improvement: Enhancing your experience on the platform.
  • Relevant communications: Keeping you informed about important updates and offers.

Jiliaap does not sell your data to advertisers or use it for irrelevant marketing. If you'd prefer not to receive promotional messages, you can easily opt out from the app's settings.

05. Data Sharing & Disclosure

Jiliaap shares your data with third parties only in the following limited circumstances:

  • Payment Partners: Mobile Pay, Nagad, Rocket — only the minimum information required to complete transactions.
  • Legal Obligations: By order of a Bangladeshi court or regulatory authority.
  • Fraud Prevention: Shared with partner agencies to assist in investigating suspicious activity.
  • Technology Services: Cloud hosting and security providers — bound by jiliaap's strict data privacy agreements.
What jiliaap Will Never Do: Selling your data, sharing it with advertising companies, or profiling you without your consent.

Third-party partners receive data solely to provide specific services and may not use it for any other purpose. jiliaap maintains strict data processing agreements with each partner.

06. Cookies & Tracking

Jiliaap uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your experience.

Types of cookies we use:

  • Essential Cookies: Required to maintain your login session and ensure security. Disabling these will prevent the platform from functioning.
  • Functional Cookies: To remember your preferences, language, and settings.
  • Analytics Cookies: To understand which features are used most — all data is anonymized.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some jiliaap features from working properly. On the mobile app, you can update your tracking preferences in the Privacy Settings.

07. Data Retention & Security

To protect your data, jiliaap uses the highest industry-standard technology:

  • 256-Bit SSL Encryption: Active on all data transmissions.
  • AES-256 Storage Encryption: All data stored in the database is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection for account access.
  • Regular Security Audits: Annual review by third-party specialists.
  • Access control: Only authorized personnel can access specific data.

Data Retention Period: Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years for legal compliance, after which it is permanently deleted.

In the event of a security breach, jiliaap will notify affected members within 72 hours and take immediate steps to resolve the issue.

08. Your Rights

You have clear rights regarding your data at jiliaap. All of your rights are detailed below:

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Deletion

You can request that your data be deleted when you close your account.

Right to Data Portability

You can request a copy of the data we hold about you.

Right to Restrict Processing

You can request that the use of your data be restricted in certain circumstances.

Right to Object

You can object to your data being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@jiliaap.net or contact the help centre. We will respond within 30 days.

09. Children's Privacy

Jiliaap is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If a minor has accidentally created an account and we become aware of it, the account will be closed immediately and all associated data will be deleted.

If you believe your child is using jiliaap, please contact support@jiliaap.net right away. We will act promptly.

10. Policy Updates

Jiliaap may update this Privacy Policy at any time. For significant changes, members will be notified via in-app notification at least 30 days in advance.

The date of each update will be noted at the top of the page under "Last Updated." Continued use of jiliaap after a new policy takes effect will be considered your acceptance of the updated terms.

Keep notifications enabled to receive instant updates whenever our Privacy Policy changes.

11. Contact

For any privacy-related questions, concerns, or requests, please reach out to us through the following:

  • Email: support@jiliaap.net
  • Live Chat: Available 24/7 from within the platform
  • Help Center: jiliaap Help Center View Page

We aim to respond to all privacy-related requests within 30 days. Urgent matters are typically addressed within 24–48 hours.

How jiliaap Protects Your Data

We Believe in Action, Not Just Promises

Maximum Encryption

Every transaction and piece of data is secured using the same 256-bit SSL technology trusted by banks.

No Data Selling

Jiliaap never sells your data to advertisers or third parties. That is our unwavering commitment.

Your Control

You have full control to view, correct, or delete your data. Requests can be made at any time.

Regular Security Audits

An independent team of specialists audits our entire system annually to verify security standards.

Fully in Bengali

This Privacy Policy is written in plain, easy-to-understand language — no complex legal jargon, just clear and transparent information.

Privacy Support

For any data protection enquiries, our dedicated team responds within 24 hours.

Join a Secure Platform Today

Your data is secure, your privacy is respected — enjoy jiliaap with complete peace of mind.

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